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5/9/2012 Reflection

I received a standing ovation for replacing a toner cartridge. I ate a frozen pizza for dinner when I got home.

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5/14/2012 Incident

Someone called to let me know that their computer wasn’t working properly. I went to the room and restarted the computer and it’s working okay now.

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5/15/12 Assistance

Someone called and asked me to help him find slides on his course’s website. Although this incident did not fall within my professional field, I clicked a button at random and found what he was looking...

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5/16/2012 Task

Someone called reporting a semi-public computer wasn’t working. The computer was working fine but the wireless USB receiver for the mouse and keyboard was missing so those weren’t working. I think...

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